Any student who has questions regarding our policies should get in contact with the Massey University College Director.

Forms

Student Application Form (for applicants outside China)

Student Application Form (for applicants residing in China)

Request for Refund Adjustment Form


Student Policies

Intellectual Property Policy

Code of Student Conduct

Student Disciplinary Regulations

Student Refund Procedures

Academic Integrity

Student Refund and Fee Protection Policy

Student Complaints and Grievance Procedures

International Student Insurance Cover Policy

Student Academic Integrity Policy

Student Disciplinary Regulations (English)

Assessment and Examination Regulations

Code of Student Conduct | Te Kaupapa Here Aratohu

International Student – impact of Covid-19


Massey University Refund Statement

The Massey University refund arrangements apply to all Massey University College students enrolled in English Courses and Foundation Studies Programmes as stand-alone enrolments or when packaged with other Massey University programmes.

Full details of Massey University’s refund arrangements are provided in the University regulations and procedures listed below:

Massey University Fee Regulations

Massey University Student Refund and Fee Protection Policy

Massey University Admissions and Enrolments Terms and Conditions

Massey University Changing or Withdrawing from Study

Key aspects of the Massey University refund arrangements as they apply to international students include:

  • Students who withdraw after payment but prior to 17% of the study period having elapsed, as defined by course start and end dates, are entitled to a refund of 100% but this refund does not include any non-refundable items:
    Non-refundable item 2024 fee (NZD)
    International Administration Fee $1,000.00
    International student insurance purchased through Massey University (Studentsafe) $62.50 per month
    Massey University College Registration Fee $400.00
  • Commission paid to International Agents may be deducted from any refund.
  • Massey University College refunds will be paid to the account from which it is received.

A full list of the University’s non-tuition fees can be found here

The process to withdraw from courses can be accessed from a Student’s Portal


Pastoral Care for International Students

Massey University has agreed to observe and be bound by the New Zealand Government Ministry of Education - The Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021. This code ensures international students are well informed, safe, and properly cared for throughout their studies in New Zealand. For more information about this Code of Practice, please visit the Massey University website